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Design

User experience, interface paradigms, and design systems.

Knowing What Not to Automate: The Highest-Leverage Skill in Enterprise AI

The highest-leverage AI skill is knowing what not to automate. The Automation Line maps stakes against the context a model can't see to choose what stays human.

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When the Model Is Wrong: Designing AI for the Failure You Know Is Coming

A probabilistic system will be wrong in production. The Failure Ladder — prevent, detect, contain, recover, learn — designs the response, not just detection.

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